Use of Laundry Pods
Duvation will not be responsible for fabric discoloration or damages caused by the use laundry pods. If such damage occurs, please contact the pod manufacturer.
How to place comforter inside Duvation*
Place upzipped Duvation duvet cover on bed
Fold comforter in half lengthwise (edges toward you, fold away from you)
Put top of comforter inside top of side opening
Put bottom of comforter inside bottom of side opening
Move to opposite side of bed
Reach through side opening
Pull top and bottom of comforter to each corner
Zip both side openings
How to remove comforter from Duvation
Unzip one side opening
Pull top corner of comforter toward center
Pull bottom corner of comforter toward center
You have just folded your comforter into thirds
Gently pull toward you to remove comforter through zipper opening
*Note: You can also reverse this method to place your comforter inside Duvation
Do you have suggestions for ironing / removing wrinkles from Duvation?
Per the care instructions, you can iron the shams and duvet cover using warm heat. Personally, I only iron my shams on occasion. The trick for smoothing out the wrinkles is to place the duvet sleeve on my bed while it is slightly damp, by removing from the dryer a bit early. This allows you to smooth out the wrinkles, while flat on the bed. By the time you insert the duvet, the wrinkles are faded and the duvet sleeve dries soon after.
My favorite method is to mist your duvet cover and shams using a spray bottle with water to dampen and smooth out the wrinkles. I often add an essential oil or fragrance to make my own linen water. It is also nice to allow the lived-in look of a few wrinkles. You have choices here.
The care labels are paper-like. Can I iron them?
The labels are printed using Tyvek® paper. Tyvek® is washable, but not heat resistant. Per the care instructions, please use your iron on a warm heat setting or avoid ironing over the Tyvek® printed label.
What are the advantages of the Duvation design?
One person can apply the Duvation duvet cover without assistance.
You might launder Duvation more often than a traditional duvet cover because it is easy to change.
You can easily reach all four corners, eliminating the need for safety pins or ties.
You gave up on duvets because they were such a pain to cover, but you really want to sleep under a cozy duvet.
The Duvation duvet cover and shams are made in the Americas - designed in the US and manufactured in Peru.
Once you experience using Duvation, you may never go back to a traditional duvet cover.
I am used to seeing the single-opening cover referred to as a duvet. What is the proper terminology?
Duvet – down or synthetic filled comforter
Duvet cover – a cover for a duvet with single top or bottom opening
Duvation – a cover for a duvet featuring openings on both sides (patented)
I love the zippers because they save me time and effort, but the pulls hang down on the sides. How can I hide them for a clean look?
You can easily back the end of the zipper pull and tuck it into the end seam. See the photo example on the SHOP page.
Where can I purchase the accent pillows or shams featured on your video / website?
Each Duvation set includes a duvet cover and two piped pillow shams. The accent pillows shown in the video and on the website are not available for sale. I encourage your to mix in great pillows and shams with varied colors and textures to dress up your bedding wardrobe.
Can I order a gray and/or white swatch before buying the duvet sleeve set?
Yes. Send an email to firstname.lastname@example.org and we will send you 2”x 3” swatch for a color samples. You can reference Pantone® 17-000 tpx for Duvation gray.
If your order is placed before 3:00 pm mountain time, your order will ship on the same day. If your order is placed after 3:00 mountain time, your order will ship the next business day. Our standard shipping method is FedEx Ground®. Please allow 2-6 business days to receive your order.
RETURN AND EXCHANGE POLICY
We hope that you thoroughly enjoy your Duvation duvet cover and shams set. However, if you are not pleased with your purchase, please review our return and exchange policy.
Returns are accepted within 30 days of purchase.
Please send the reason for return or exchange to email@example.com to receive return address information.
Refunds will be made to the same credit card used for the original payment for the original purchase price, less shipping and handling.
Shipping fees are not refundable. Return and exchange shipping fees are to be paid by the customer.
Your packing slip must accompany your return!
Please use a shipping carrier that provides tracking and insurance for the returned package.
Returns sent via USPS and arrive with postage due will be returned to the sender.
After 30 days, Duvation cannot accept returns for any reason other than manufacturing defects.